Are you ready to turn your love for the outdoors into an exciting career? At Crater Lake Zipline, we’re not just offering jobs – we’re creating unforgettable experiences for our guests and team members alike. Whether you’re guiding thrill-seekers through the treetops or providing top-notch customer service, every day is an adventure. If you’re enthusiastic, hardworking, and passionate about sharing the beauty of Southern Oregon, we’d love to have you on our team!
Canopy Zipline Tour Guide Position Description
Date Approved: February 16, 2024
Location: Klamath Falls, OR, USA
FLSA Status: Non-Exempt
Primary Category: Seasonal – Entry level, full and part time
Wage: Hourly, DOE $14.00+ Plus gratuities
Summary
Guides are critical to the mission of Crater Lake Zipline. They set the tone and lead the unforgettable experience we seek to provide for our guests. They mitigate safety risks for our guests, educating them on local history, wildlife, ecology and geology while putting them at ease with their good nature, humor, and friendliness. Suitable candidates will have the right combination of interpersonal and technical skills, work ethic, and confidence.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of management. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Supervisory Responsibility
This job has no supervisory responsibilities.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of management. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be 18 years of age by May 30 of the summer for which they are applying
Complete and pass required site-specific guide school, compliant with ASTM standards (Fees apply)
Must possess a valid First aid and CPR certification card before beginning work.
Must possess a valid driver’s license.
Ability to work long hours and irregular shifts, including weekends
Be able to handle stressful or emergent situations calmly and effectively
Be creative and able to handle multiple tasks at once
Demonstrate a strong attention to detail
Demonstrate outstanding interpersonal skills
Demonstrated experience successfully working in a team
Preferred Qualifications
Prior experience with guiding, outdoor recreation, athletics, educational roles, high ropes instruction, or zip-lining
Post-secondary education in tourism or recreation
Education and/or Experience
No prior experience or training required
Language Skills
Ability to speak fluent English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before both adults and children in group and individual settings.
Ability to speak multiple languages preferred.
Mathematical Skills
Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet software.
Certificates, Licenses, Registrations
Possess Children and Adult First Aid and CPR Certification before the first day of work.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and climb or balance. The employee is occasionally required to stoop,
kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds; occasionally lift up to 50 pounds; and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places and outside weather conditions. The employee is occasionally exposed to vibration. The noise level in the work environment is usually moderate.
Job Specifics
Must pass a monthly skill assessment
Guide Classes offered in spring each year. Check with office for current year dates.
The season runs from April through October. Exceptions are available for full-time students
Housing and transportation are not provided for this position. Please plan accordingly.
Uniforms and Gear
The company will provide personal protective equipment (harness, helmet, radios, etc.)
Two staff shirts will be provided at no cost. Staff shirts are required at all times.
All guides are required to maintain excellent hygiene and a professional appearance.
This job description is not all-inclusive and is subject to change. Additional duties and tasks may be assigned, as necessary. Employment remains “AT-WILL” at all times.
Crater Lake Zipline is a drug-free and equal-opportunity employer.
Print Name ___________________________________
Signature ____________________________________ Date __________________________
Contact Details: Complete the online application at craterlakezipline.com/jobs and email your resume, copies of any certifications (food handlers, liquor servers license, first aid/cpr) and at least three references to craterlakezipline@gmail.com
Kayak Tour Guide Position Description
Date Approved: February 17, 2024
Location: Klamath Falls, OR, USA
FLSA Status: Non-Exempt
Primary Category: Seasonal – Entry level, full and part-time
Wage: Hourly, DOE $14.00+ Tips
Summary
Kayaking Guides are critical to the mission of Crater Lake Zipline. They set the tone and lead the unforgettable experience we seek to provide for our guests. They mitigate safety risks for our guests, educating them on local history, wildlife, ecology, and geology while putting them at ease with their good nature, humor, and friendliness. Suitable candidates will have the right combination of interpersonal and technical skills, work ethic, and confidence.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of management. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Supervisory Responsibility
This job has no supervisory responsibilities.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of management. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be 16 years of age by May of the summer for which they are applying
Must possess a valid First aid and CPR certification card before beginning work.
Must possess a valid driver’s license.
A positive, supportive team player.
Excellent verbal communication skills.
Complete and pass required site-specific guide school, compliant with ASTM standards (Fees apply)
Ability to work long hours and irregular shifts, including weekends
Be able to handle stressful or emergent situations calmly and effectively
Be creative and able to handle multiple tasks at once
Demonstrate a strong attention to detail
Demonstrate outstanding interpersonal skills
Demonstrated experience successfully working in a team
Preferred Qualifications
Prior experience with guiding, outdoor recreation, athletics, educational roles, high ropes instruction, or zip-lining
Post-secondary education in tourism or recreation
Education and/or Experience
No prior experience or training required.
Language Skills
Ability to speak fluent English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before both adults and children in group and individual settings.
Ability to speak multiple languages preferred.
Mathematical Skills
Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet software.
Certificates, Licenses, Registrations
Possess Child and Adult First Aid and CPR Certification before the first day of work.
Possess valid driver’s license
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds; occasionally lift up to 50 pounds; and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places and outside weather conditions. The employee is occasionally exposed to vibration. The noise level in the work environment is usually loud.
Job Specifics
Must pass a monthly skill assessment
Classes and training begin in April
The season runs from April through October. Exceptions are available for full-time students
Housing and transportation are not provided for this position. Please plan accordingly.
Uniforms and Gear
The company will provide personal protective equipment (harness, helmet, radios, etc.)
Two staff shirts will be provided at no cost. Staff shirts are required at all times.
All guides are required to maintain excellent hygiene and a professional appearance.
This job description is not all-inclusive and is subject to change. Additional duties and tasks may be assigned, as necessary. Employment remains “AT-WILL” at all times.
Crater Lake Zipline is a drug-free and equal opportunity employer.
Contact Details: Complete the online application at craterlakezipline.com/jobs and email your resume, copies of any certifications (food handlers, liquor servers license, first aid/cpr) and at least three references to craterlakezipline@gmail.com
Kids Zipline Guide Position Description
Date Approved: February 16, 2024
Location: Klamath Falls, OR, USA
FLSA Status: Non-Exempt
Primary Category: Seasonal – Entry level, full and part-time
Wage: Hourly, DOE $14.00+ Tips
Summary
Guides are critical to the mission of Crater Lake Zipline. They set the tone and lead the unforgettable experience we seek to provide for our guests. They mitigate safety risks for our guests, educating them on local history, wildlife, ecology and geology while putting them at ease with their good nature, humor, and friendliness. Suitable candidates will have the right combination of interpersonal and technical skills, work ethic, and confidence.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibility
This job has no supervisory responsibilities.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of management. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be 16 years of age by May of the summer for which they are applying
Must possess a valid First aid and CPR certification card before beginning work.
Must possess a valid driver’s license.
Complete and pass required site-specific guide school, compliant with ASTM standards (Fees apply)
Ability to work long hours and irregular shifts, including weekends
Be able to handle stressful or emergent situations calmly and effectively
Be creative and able to handle multiple tasks at once
Demonstrate a strong attention to detail
Demonstrate outstanding interpersonal skills
Demonstrated experience successfully working in a team
Preferred Qualifications
Prior experience with guiding, outdoor recreation, athletics, educational roles, high ropes instruction, or zip-lining
Post-secondary education in tourism or recreation
Education and/or Experience
No prior experience or training required.
Language Skills
Ability to speak fluent English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before both adults and children in group and individual settings.
Ability to speak multiple languages preferred.
Mathematical Skills
Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet software.
Certificates, Licenses, Registrations
Possess Child and Adult First Aid and CPR Certification before the first day of work.
Possess valid driver’s license
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds; occasionally lift up to 50 pounds; and move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places and outside weather conditions. The employee is occasionally exposed to vibration. The noise level in the work environment is usually loud.
Job Specifics
Must pass a monthly skill assessment
Classes and training begin in April
The season runs from April through October. Exceptions are available for full-time students
Housing and transportation are not provided for this position. Please plan accordingly.
Uniforms and Gear
The company will provide personal protective equipment (harness, helmet, radios, etc.)
Two staff shirts will be provided at no cost. Staff shirts are required at all times.
All guides are required to maintain excellent hygiene and a professional appearance.
This job description is not all-inclusive and is subject to change. Additional duties and tasks may be assigned, as necessary. Employment remains “AT-WILL” at all times.
Crater Lake Zipline is a drug-free and equal opportunity employer.
Print Name ___________________________________
Signature ____________________________________
Date ________________________________________
Contact Details: Complete the online application at craterlakezipline.com/jobs and email your resume, copies of any certifications (food handlers, liquor servers license, first aid/cpr) and at least three references to craterlakezipline@gmail.com
Customer Service & Sales Position Description
Date Approved: February 16, 2024
Location: Klamath Falls, OR, USA
FLSA Status: Non-Exempt
Primary Category: Seasonal – Entry level, full and part time
Wage: Hourly, DOE $14.00+ Plus gratuities
Summary
Customer Service staff are critical to the mission of Crater Lake Zipline. They are often the first contact point for our guests. They set the tone for the unforgettable experience we seek to provide for our guests. They educate guests on what to expect during their tour as well as relaying details on what will be expected of participants during their adventure. Customer service staff not only helps inform guests of all adventure opportunities but will help put guests at ease by answering questions about our tours. Suitable candidates will have the right combination of interpersonal and technical skills, work ethic, and confidence.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty satisfaction of management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibility
This job has no supervisory responsibilities.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Must be 16 years of age by May of the summer for which they are applying.
Must be 18 years of age to serve and sell alcohol and possess a liquor server license.
Must possess a valid First aid and CPR certification card before beginning work.
Must possess a valid driver’s license.
Ability to work long hours and irregular shifts, including weekends and holidays
Be able to handle stressful or emergent situations calmly and effectively
Be creative and able to handle multiple tasks at once
Be able to use a computer effectively
Be able to answer multi-line phone system
Be able to use a computer point-of-sale system
Demonstrate strong attention to detail
Demonstrate outstanding interpersonal skills
Demonstrated experience successfully working in a team
Preferred Qualifications
Prior experience with retail sales, customer service, food service, hospitality, or administrative duties
Post-secondary education in tourism, recreation, and hospitality
Education and/or Experience
No prior experience or training
Language Skills
Ability to speak fluent English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before both adults and children in group and individual settings.
Ability to speak multiple languages preferred.
Mathematical Skills
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to operate a standard calculator. Ability to use percentages to apply discounts and fees. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have the ability to perform keyboarding, use Microsoft Word, navigate Windows operating systems, have knowledge of Internet software, and use office equipment such as printers and scanners.
Certificates, Licenses, Registrations
Possess Current Adult and Child First Aid and CPR Certification before the first day of work.
Possess current Oregon Food Handlers Card
Possess current Oregon liquor server license if 18 or older.
Posess valid driver’s license
Physical Demands
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and climb or balance. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds; occasionally lift up to 50 pounds; and move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; high, precarious places and outside weather conditions. The employee is occasionally exposed to vibration. The noise level in the work environment is usually moderate.
Job Specifics
Training begins upon start date.
The season runs from April through October. Exceptions are available for full-time students
Housing and transportation are not provided for this position. Please plan accordingly.
Uniforms and Gear
The company will provide personal protective equipment (harness, helmet, gloves, radios, etc.)
Two staff shirts will be provided at no cost. Staff shirts are always required.
All staff members are required to maintain excellent hygiene and a professional appearance.
This job description is not all-inclusive and is subject to change. Additional duties and tasks may be assigned, as necessary. Employment remains “AT-WILL” at all times.
Crater Lake Zipline is a drug-free and equal opportunity employer.
Print Name ___________________________________
Signature ____________________________________
Date ________________________________________
Contact Details: Complete the online application at craterlakezipline.com/jobs and email your resume, copies of any certifications (food handlers, liquor servers license, first aid/cpr) and at least three references to craterlakezipline@gmail.com
Do you provide housing? No – but we can recommend some shared housing opportunities if you are hired. Most staff live in Klamath Falls Oregon
How old do I have to be? Zipline guides must be age 18 or older. Kids zipline guide support must be age 16 or older. Customer service and sales staff must be age 16 or older.
Do you provide transportation? The company does not provide transportation to and from the work place.
Do we have health benefits? We do not have a company health care benefit.
Is this full time or part time? full time and part time seasonal positions are available.
Is there a uniform? Uniform shirts are required and adhering to the dress code is mandatory.
Open April – November.
Daily Departures begin 9 a.m.
Reservations required for guaranteed departures.
Booking Office Hours:
8a.m.- 6 p.m.
Online Booking 24/7
Crater Lake Zipline operates by permit from the Fremont Winema National Forest
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